Returns and Replacements
We at O2 For Everyone make every effort to ensure that the products you purchase arrive in perfect condition. However, in the unlikely event that you receive a damaged, defective, or incorrect item, we offer a free replacement within 5 days of delivery.
To be eligible for a replacement, you must notify us within 5 days of receiving your order. Please contact us via:
We may contact you to verify the damage or defect before processing your replacement. Please note that if you do not contact us within this 5-day period, we cannot be responsible for any delivery concerns.
Replacement Process
For a successful pickup of your item, please ensure it is in its original condition with all original packaging and accessories, including:
Once the product is successfully picked up and inspected, your replacement will be delivered to you within the next 72 hours.